This Privacy Policy applies to pvsbfinancial.com operated by P V Sudheer Babu(AMFI-registered Mutual Fund Distributor - ARN-90584 · IRDAI Life Agent - 00137168 · IRDAI Health Agent - MBHHYD01160906). It describes how we collect, use, store, and protect your personal information in compliance with India's Digital Personal Data Protection Act 2023 (DPDP Act) and the Digital Personal Data Protection Rules 2025 (notified and in force from February 5, 2026), and, to the extent applicable, the General Data Protection Regulation (GDPR) for visitors based in the United Kingdom and European Economic Area.
1. Data We Collect
We collect the following personal data:
• Enquiry data: your name, phone number, email address, country of residence, and product interest - collected via the contact form.
• Testimonial data: your name, city, country of residence, testimonial text, year you became a client, and optional star rating - collected only if you choose to submit feedback via the Feedback form.
• Analytics data: pages visited and country of visitor (derived from IP address, country level only) — collected automatically on each page visit via our own first-party analytics. No cookies are used and no consent is required for this collection.
• Technical data: browser type, device type, and referring URL - collected automatically in server logs.
We do not collect sensitive personal data (financial account details, government IDs, health information). Do not submit KYC documents (PAN card, Aadhaar, passport) via the contact form — KYC verification is handled separately through the regulated investment or insurance platform.
2. How We Use Your Data
• To respond to your enquiry about financial products and services.
• To send you information about products or services you have requested.
• To improve our website and understand how visitors use it (first-party analytics — no cookies, no third-party tracking).
• To comply with legal and regulatory obligations under SEBI, AMFI, and IRDAI regulations.
We do not sell, trade, or rent your personal information to third parties.
3. Legal Basis for Processing (GDPR)
For visitors in the UK and EEA, we process your data on the following legal bases:
• Consent - for marketing communications.
• Legitimate interest - for responding to enquiries you initiate and for first-party website analytics (page views and country statistics — no cookies used).
• Legal obligation - for maintaining records required by SEBI/AMFI/IRDAI regulations.
4. Data Retention
• Enquiry data is retained for 7 years to comply with financial services regulatory requirements.
• Analytics data is retained for 14 months.
• You may request deletion of your personal data at any time (see Section 7).
5. Cookies
This website uses only strictly necessary cookies required for it to function. We do not use advertising cookies, analytics cookies, or third-party tracking cookies on the public website.
Our website analytics are collected first-party without cookies — we record which pages are visited and the country of the visitor (derived from IP address). No cookie consent notice is shown because no non-essential cookies are set on the public website.
If you access the admin panel at admin.pvsbfinancial.com, Clerk (our authentication provider) sets a session cookie strictly necessary for authentication. This does not apply to visitors of the public website.
6. Third-Party Services
We use the following third-party services that may process your data:
• Resend (email delivery) — your enquiry or feedback submission is forwarded via Resend to our inbox. Governed by Resend's Privacy Policy.
• Cloudflare (website hosting, DDoS protection, and country-level analytics) — your request passes through Cloudflare's global network. Cloudflare may process your IP address for security and to derive country-level visitor statistics. Governed by Cloudflare's Privacy Policy.
• Supabase PostgreSQL (database — US East region) — stores your enquiry and testimonial submissions. Data is encrypted at rest and in transit. Governed by Supabase's Privacy Policy.
• Clerk (authentication — admin panel only) — used exclusively for admin sign-in at admin.pvsbfinancial.com. Not active on the public website. Governed by Clerk's Privacy Policy.
• Sentry (error tracking — admin panel only) — anonymised error reports from the admin panel may be sent to Sentry. Not active on the public website at pvsbfinancial.com. Governed by Sentry's Privacy Policy.
All third-party processors are contractually bound to protect your data.
7. Your Rights
Under the DPDP Act 2023, DPDP Rules 2025, and GDPR, you have the right to:
• Access your personal data we hold.
• Correct inaccurate personal data.
• Request deletion of your personal data (subject to regulatory retention requirements).
• Withdraw consent for analytics at any time.
• Lodge a complaint with the Data Protection Board of India or your national supervisory authority.
To exercise any of these rights, contact us at: contact@pvsbfinancial.com
8. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or alteration. Our website is served over HTTPS and hosted on Cloudflare's secure global network.
9. International Transfers
Our servers are located in the United States (Cloudflare / Neon PostgreSQL - US East region). By using this website, you consent to your data being transferred to and processed in the United States. We ensure appropriate safeguards are in place for such transfers.
10. Children
This website is not directed at persons under 18 years of age. We do not knowingly collect personal data from children.
11. Grievance Officer
Name: P V Sudheer Babu
Email: contact@pvsbfinancial.com
Address: 3-14-22/B, Street No. 3, Srinivaspuram Colony, Ramanthapur, Hyderabad, Telangana, India, 500013.
If you have any concerns about how we handle your personal data, please contact the Grievance Officer. We will acknowledge your complaint within 72 hours and resolve it within 30 days.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The date of the last review appears at the bottom of this page. Continued use of our website after changes constitutes acceptance of the revised policy.